Communication/Relationships with Clients

Here are some of my favorite preparation tips: Practicing is critical. Practicing on film is best. You can see what gestures look awkward, how fast/slow you’re going, etc. Make sure you NAIL the intro and the ending. Those create your first and last impressions. Make them interesting and memorable. Use visuals/stories/etc. Learn from Steve Jobs – less is more. Less words, more images. Breathe! Deep, slow, steady breaths. Vary your pace, inflection and volume – use all aspects of your voice as the ...

My clients bring a wide variety of difficult conversations to their coaching sessions. Here are a few of the most common: Overlooked for a promotion: There’s no way around it – you need to have the conversation with your manager about your career path and how he/she can help you develop to be ready for the next opportunity. Do you need more education? Different projects? More cross-functional team projects? Supervisory experience? You won’t know until you ask! Getting promoted makes you the boss ...